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If you want to contact any of our departments directly, please use these numbers or links:
MWEB HOME
Client Services
Queries handled:
Home or postal address / telephone number, dial-up or ISDN account
upgrade/downgrade, cancellation of dial-up account, account reactivation.
Telephone:
021 596 8820
e-mail:
info@mweb.com [for any of the
above except cancellations]
cancellations@mweb.com
sales@mweb.com [for info on any Mweb product or service]
Operating Hours:
Monday to Friday 08h00 - 17h00
Technical Support
Queries handled:
How to connect to the Internet, e-mail queries, password change
requests, and any problem that affects your dial-up connection.
Call centre:
0860 11 22 52 or 082 16100
e-mail:
technic@mweb.com
Operating Hours:
Monday - Saturday: 08h00 - 22h00
Sunday: 10h00 to 22h00
Website
www.mweb.co.za
MWEB BUSINESS
Client Services
Queries handled:
Internet services for businesses and self-employed users. Services include Web site hosting and development, Domain registration, e-mail products, VoIP, e-Commerce and more.
Telesales:
08600 32000
e-mail:
business@mweb.com
Operating Hours:
Monday to Friday 08h00 - 19h00
Saturdays 08h00 - 17h00
Technical Support
Queries handled:
How to connect to the Internet, e-mail queries, password change
requests, and any problem that affects your internet connection
Call centre:
0860 100 154
e-mail:
sos@mweb.com
http://businesshelp.mweb.co.za
Operating Hours:
24 hours a day, 7 days a week
Website
www.mwebbusiness.co.za
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