|
|
|
|
|
If you want to contact any of our departments directly, please use these numbers or links:
|
 |
| Client Services |
|
Technical Support |
Queries handled:
Home or postal address / telephone number, dial-up or ISDN account upgrade/downgrade, cancellation of dial-up account, account reactivation. |
|
Queries handled:
How to connect to the Internet, e-mail queries, password change requests, domain and hosting queries, and any problem that affects your connection on Dial up, ADSL or Wireless. |
| Telephone: 021 596 8820 |
|
Call centre: 0860 11 22 52 or 082 16100 |
E-mail:
info@mweb.com
[for any of the above except cancellations]
cancellations@mweb.com
[for info on any Mweb product or service]
sales@mweb.com |
|
E-mail: technic@mweb.com |
Operating Hours:
Monday - Saturday: 08h00 - 22h00
Sunday: 10h00 to 22h00 |
Operating Hours:
Monday to Friday 08h00 - 17h00
|
|
Website: www.mweb.co.za
|
|
| Billing Support |
|
Account Support |
Queries handled:
New banking details, debtor's payments, failed
payments and confirmation of debit order/credit
card details, including expiry date renewals. |
|
Queries handled:
Account and admin related support, product information, updating of contract details. |
Telephone: 021 596 8480
Fax: 021 596 8766
E-mail: billing@mweb.com
Operating Hours: Monday to Friday 08h00 - 17h00 |
|
Telephone: 021 596 8480
Fax: 021 596 8915
E-mail: info@mweb.com
Operating Hours: Monday to Friday 08h00 - 17h00 |
|
|
 |
| Client Services |
|
Technical Support |
Queries handled:
Internet services for businesses and self-employed users. Services include Web site hosting and development, Domain registration, e-mail products, VoIP, e-Commerce and more. |
|
Queries handled:
How to connect to the Internet, e-mail queries, password change requests, domain and hosting queries, and any problem that affects your connection on Dial up, ADSL or Wireless. |
| Telesales: 08600 32000 |
|
Call centre: 0860 100 154 |
E-mail: business@mweb.com |
|
E-mail:
sos@mweb.com
http://businesshelp.mweb.co.za
Operating Hours:
24 hours a day, 7 days a week
|
Operating Hours:
Monday to Friday 08h00 - 19h00
Saturdays 08h00 - 17h00
Website: www.mwebbusiness.co.za
|
|
|
|
|
|